What's going on here? I can log into my Intuit Account Manager with these credentials OK. I tried to sign in again, passed the Not a Robot test, entered my texted 2FA, and got "Hmm. I went through the password reset process, went through the credit bureau security questions, and received confirmation that my password was reset. I use a password manager and confirmed that I was using the same password on multiple devices, which means Intuit reset my password. I tried signing in and it gave me the error "username or password is not correct". Most internet product companies have email verification.I know a lot of things have been moving around behind the scenes at Intuit that may have caused this, but my Mint account is no longer accessible at all.
Wherever you are Fort Worth, TX woman, no one stole your account - you just typed in the wrong email address. So I'm getting emails from Mint for some poor woman from Fort Worth, TX. The major flaw in Mint is when users sign up and set their email address as the log-in, Mint does not verify the email address is actually their email address. It's your job to fix the problem and I'm not spending more of my time helping you fix your security issues." I was like - "hey, I contacted you out of mere courtesy. My email wasn't returned until the next day where they asked me for a ton of information (screen shots, list of bank accounts, etc.). I contacted Mint immediately and expressed concern about their security.
Out of curiosity, I logged into Mint with my personal email address and realized with shock that I was looking at someone else's account with their cash balance, bank information and credit information. SECURITY ISSUE: I recently received an email from at my personal email address with a weird transaction from Bank of America. THEY WILL STEAL YOUR DATA AND NOT GIVE YOU ANY MEANS BY WHICH TO DEMAND THAT THEY DELETE IT FROM THEIR SERVERS. However, they apparently still have all my data and even after deleting the account, they are keeping my data.ĭO NOT EVER TRUST MINT.COM. My only choice was to change the password on that account. They have no phone number nor e-mail address to contact them. Now, two weeks later, I'm still receiving e-mail notifications about transactions in that account. I looked to make sure the account was deleted, and it was, however, they also allow 72 hours during which you can reopen the account. A day later, I received an e-mail related to a transaction in the account to which]\ had access.
#INTUIT MINT PASSWORD RESET SOFTWARE#
After working with the software enough to see whether it would be useful and something I'd recommend to my students, I deleted my account. They required access to my bank account, so I input the data. I signed up to give it a try (mainly as a exercise for a class I was teaching on Personal Finance). Might want to look at advertising else ware. Their advertisers should be aware that the married-couple-with-separate-accounts (a huge demographic, if our friends are any example) will not be reached through this advertising channel. It's apparent that the people developing this software have no real-world financial experience, nor have they talked with their users or done any usability studies.īottom line: You get what you pay for (I knew it was too good to be true). seriously? This completely negates the reason for having separate accounts in the first place, not to mention that our IRA accounts MUST be separate according to government regulations! Mint support suggested linking them at the bank. Apparently, since our separate accounts use the same financial institution and therefore the same URL login, even though our user names and passwords are different, Mint will not link the second account only one instance of the URL login allowed! Note that both Quicken and Personal Capital allow more than one account to link from the same bank. My husband and I have separate accounts, and when I tried to link the second one, it would not link.
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